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Disclaimer: Star Stack provides information about European technology services for educational purposes only. Service listings, sovereignty assessments, and recommendations do not constitute legal, financial, or professional advice. We encourage you to verify all information independently and consult appropriate professionals before making technology decisions. Star Stack is not affiliated with any listed services unless explicitly stated.

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Freshdesk | Star Stack

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Freshdesk

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Freshdesk

Name: Freshdesk
Author: Star Stack

Customer support platform with ticketing, knowledge base, and omnichannel messaging

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About

Freshdesk is a cloud-based customer service platform that manages tickets, knowledge bases, and conversations across email, chat, and social channels. It provides a central workspace for support teams to resolve issues and includes automation tools for handling routine queries.

Resources

No migration guide is currently listed for this service.

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Sovereignty Score

Recorded assessment version: jurisdiction-ownership-2026-10-04

out of 100

Data completeness50% (Partial)

Jurisdictional(56%)

Significant foreign legal exposure risk

Jurisdiction: United States (EU adequacy decision)
No foreign parent provider
Five Eyes intelligence alliance exposure
US CLOUD Act applies (US can compel data access regardless of storage location)

Ownership(44%)

Significant foreign ownership or control risk

Public company (US exchange)
Publicly traded
Acquisition risk unknown (assumed high) (Submit verified data to improve this score)

More dimensions coming soon

GovernanceComing soon

PortabilityComing soon

LicenseComing soon

CommunityComing soon

How missing data affects scores Submit data corrections

Provider

Freshworks Inc.

Quick Facts

Legal jurisdiction: United States
Headquarters: United States
Ownership: Public (US)

Evidence and freshness

Verification date unknown. This assessment needs review.

A score is an assessment of recorded facts. Missing evidence and unresolved ownership can affect the result.

No field-level sources recorded for this service.