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Disclaimer: Star Stack provides information about European technology services for educational purposes only. Service listings, sovereignty assessments, and recommendations do not constitute legal, financial, or professional advice. We encourage you to verify all information independently and consult appropriate professionals before making technology decisions. Star Stack is not affiliated with any listed services unless explicitly stated.

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Groove | Star Stack

Services
Groove

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Groove

Name: Groove
Author: Star Stack

Shared inbox and ticketing system for customer support teams

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About

Groove is a ticketing system that consolidates customer emails and messages into a single shared inbox for team collaboration. It includes a rules engine for automating ticket assignments and workflows, along with built-in AI tools for summarizing conversations and suggesting replies.

Resources

No migration guide is currently listed for this service.

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Sovereignty Score

Recorded assessment version: jurisdiction-ownership-2026-10-04

out of 100

Data completeness39% (Minimal)

Score relies on pessimistic defaults for missing fields

Jurisdictional(56%)

Significant foreign legal exposure risk

Jurisdiction: United States (EU adequacy decision)
No foreign parent provider
Five Eyes intelligence alliance exposure
US CLOUD Act applies (US can compel data access regardless of storage location)

Ownership(44%)

Significant foreign ownership or control risk

Non-EU controlled (>50% non-EU)
Funding stage unknown (assumed late-stage VC) (Submit verified data to improve this score)
Acquisition risk unknown (assumed high) (Submit verified data to improve this score)

More dimensions coming soon

GovernanceComing soon

PortabilityComing soon

LicenseComing soon

CommunityComing soon

How missing data affects scores Submit data corrections

Provider

Groove Networks LLC

Quick Facts

Legal jurisdiction: United States
Headquarters: United States
Ownership: Non-EU Controlled
Deployment: SaaS

Evidence and freshness

Verification date unknown. This assessment needs review.

A score is an assessment of recorded facts. Missing evidence and unresolved ownership can affect the result.

hqCountry: other
Retrieved 30/01/2026, confidence 95%.
Read evidence excerpt
Groove headquarters located at 449 Thames Street Newport, RI 02840 US
hqCountry: other
Retrieved 30/01/2026, confidence 95%.
Read evidence excerpt
Groove headquarters located at 449 Thames Street Newport, RI 02840 US
Ownership: other
Statement 12/02/2026, confidence 90%.
Read evidence notes
From enrichment pipeline 2026-02-06_03-32-59_c6_v20-validation