Hiver

About

AI-powered customer service platform transforming Gmail and Outlook into collaborative helpdesk with email assignment, automation, analytics, and multi-channel support (chat, voice, WhatsApp)

Sovereignty Score

out of 100

Data completeness32% (Minimal)

Score relies on pessimistic defaults for missing fields

Jurisdictional(25%)

Significant foreign legal exposure risk

Jurisdiction: United States (EU adequacy decision)
No foreign parent provider
Five Eyes intelligence alliance exposure
US CLOUD Act applies (US can compel data access regardless of storage location)

Ownership(20%)

Strong EU ownership and control

Bootstrapped (self-funded)
Bootstrapped stage
Low acquisition risk (bootstrapped, no investor pressure) (No VC exit timeline, founders retain full control)

Governance(20%)

Infrastructure/SaaS service - OSS governance metrics not applicable

Private infrastructure company (no OSS governance)

Portability(15%)

Some portability options available

SaaS only (no self-host option)

License(10%)

Restrictive licensing or license instability concerns

Proprietary/closed source
SaaS service (license stability not tracked)

Community(10%)

Infrastructure/SaaS service - community metrics not applicable

No GitHub repository (SaaS/infrastructure service)

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Provider

Hiver, Inc.

Quick Facts

Jurisdiction: United States
Ownership: Bootstrapped
Deployment: SaaS