MyAlice

About

Omni-channel customer support and help desk platform for ecommerce brands. Features multi-channel messaging (WhatsApp, LINE, Telegram, Facebook, Instagram), order management, no-code chatbots, ticketing, and CRM integration

Sovereignty Score

out of 100

Data completeness32% (Minimal)

Score relies on pessimistic defaults for missing fields

Jurisdictional(25%)

Significant foreign legal exposure risk

No foreign parent provider
Jurisdiction data missing (assumed Five Eyes exposure) (Submit verified data to improve this score)
Jurisdiction data missing (assumed CLOUD Act exposure) (Submit verified data to improve this score)

Ownership(20%)

Strong EU ownership and control

Bootstrapped (self-funded)
Bootstrapped stage
Low acquisition risk (bootstrapped, no investor pressure) (No VC exit timeline, founders retain full control)

Governance(20%)

Infrastructure/SaaS service - OSS governance metrics not applicable

Private infrastructure company (no OSS governance)

Portability(15%)

Some portability options available

SaaS only (no self-host option)

License(10%)

Restrictive licensing or license instability concerns

Proprietary/closed source
SaaS service (license stability not tracked)

Community(10%)

Infrastructure/SaaS service - community metrics not applicable

No GitHub repository (SaaS/infrastructure service)

How missing data affects scores Submit data corrections

Provider

Alice Labs Pte. Ltd.

Quick Facts

Jurisdiction: Singapore
Ownership: Bootstrapped
Deployment: SaaS