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Disclaimer: Star Stack provides information about European technology services for educational purposes only. Service listings, sovereignty assessments, and recommendations do not constitute legal, financial, or professional advice. We encourage you to verify all information independently and consult appropriate professionals before making technology decisions. Star Stack is not affiliated with any listed services unless explicitly stated.

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Quality Unit Help Desk | Star Stack

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Quality Unit Help Desk

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Quality Unit Help Desk

Name: Quality Unit Help Desk
Author: Star Stack

Multi-channel help desk software with live chat, email, and voice

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About

LiveAgent manages customer support tickets across email, live chat, social media, voice, and knowledge bases in a single interface. It uses a pay-per-user pricing model and is designed for businesses needing a unified support system.

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Sovereignty Score

Recorded assessment version: jurisdiction-ownership-2026-10-04

out of 100

Data completeness64% (Partial)

Jurisdictional(56%)

Significant foreign legal exposure risk

Jurisdiction: Czechia (EU adequacy decision)
Parent provider in Czechia (EU)
Five Eyes intelligence alliance exposure
US CLOUD Act applies (US can compel data access regardless of storage location)

Ownership(44%)

Strong EU ownership and control

Bootstrapped (self-funded)
Bootstrapped stage
Low acquisition risk (bootstrapped, no investor pressure) (No VC exit timeline, founders retain full control)

More dimensions coming soon

GovernanceComing soon

PortabilityComing soon

LicenseComing soon

CommunityComing soon

How missing data affects scores Submit data corrections

Provider

Quality Unit, s. r. o.

Quick Facts

Legal jurisdiction: United States
Headquarters: Slovakia, EU
Ownership: Bootstrapped
Deployment: SaaS

Evidence and freshness

Verification date unknown. This assessment needs review.

A score is an assessment of recorded facts. Missing evidence and unresolved ownership can affect the result.

hqCountry: other
Retrieved 30/01/2026, confidence 95%.
Read evidence excerpt
Quality Unit headquarters: Vajnorska 100/a, Bratislava, Bratislavsky 83104, Slovakia
hqCountry: other
Retrieved 30/01/2026, confidence 95%.
Read evidence excerpt
Quality Unit headquarters: Vajnorska 100/a, Bratislava, Bratislavsky 83104, Slovakia
Ownership: other
Statement 12/02/2026, confidence 90%.
Read evidence notes
From enrichment pipeline 2026-02-06_03-32-59_c6_v20-validation
Ownership: other
Statement 12/02/2026, confidence 90%.
Read evidence notes
From enrichment pipeline 2026-02-06_03-32-59_c6_v20-validation