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Disclaimer: Star Stack provides information about European technology services for educational purposes only. Service listings, sovereignty assessments, and recommendations do not constitute legal, financial, or professional advice. We encourage you to verify all information independently and consult appropriate professionals before making technology decisions. Star Stack is not affiliated with any listed services unless explicitly stated.

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Service Management Group | Star Stack

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Service Management Group

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Service Management Group

Name: Service Management Group
Author: Star Stack

Unified experience management platform for brand, customer, and employee insights

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About

SMG's Ignite platform collects feedback across brand, customer, and employee touchpoints to generate real-time strategic recommendations. It serves global brands in retail, hospitality, and CPG by connecting insights to action through a software with a service approach.

Resources

No migration guide is currently listed for this service.

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Sovereignty Score

Recorded assessment version: jurisdiction-ownership-2026-10-04

out of 100

Data completeness39% (Minimal)

Score relies on pessimistic defaults for missing fields

Jurisdictional(56%)

Significant foreign legal exposure risk

Jurisdiction: United States (EU adequacy decision)
No foreign parent provider
Five Eyes intelligence alliance exposure
US CLOUD Act applies (US can compel data access regardless of storage location)

Ownership(44%)

Significant foreign ownership or control risk

Mixed ownership (<30% non-EU)
Funding stage unknown (assumed late-stage VC) (Submit verified data to improve this score)
Acquisition risk unknown (assumed high) (Submit verified data to improve this score)

More dimensions coming soon

GovernanceComing soon

PortabilityComing soon

LicenseComing soon

CommunityComing soon

How missing data affects scores Submit data corrections

Provider

Service Management Group, LLC

Quick Facts

Legal jurisdiction: United States
Headquarters: United States
Ownership: Mixed (<30% Non-EU)
Deployment: SaaS

Evidence and freshness

Verification date unknown. This assessment needs review.

A score is an assessment of recorded facts. Missing evidence and unresolved ownership can affect the result.

hqCountry: other
Retrieved 30/01/2026, confidence 95%.
Read evidence excerpt
Service Management Group is headquartered in Kansas City, MO
hqCountry: other
Retrieved 30/01/2026, confidence 95%.
Read evidence excerpt
Service Management Group is headquartered in Kansas City, MO
Ownership: other
Statement 12/02/2026, confidence 90%.
Read evidence notes
From enrichment pipeline 2026-02-06_03-32-59_c6_v20-validation