user.com

About

Full-stack marketing automation platform for data collection, customer interaction, and campaign management across email, live chat, chatbot, push notifications, and dynamic content

Sovereignty Score

out of 100

Data completeness32% (Minimal)

Score relies on pessimistic defaults for missing fields

Jurisdictional(25%)

100

Excellent jurisdictional protection with EU-only legal exposure

Jurisdiction: France (EU member)
Parent provider in France (EU)

Ownership(20%)

Significant foreign ownership or control risk

Non-EU controlled (>50% non-EU)
Acquired by another company
Acquisition risk unknown (assumed high) (Submit verified data to improve this score)

Governance(20%)

Infrastructure/SaaS service - OSS governance metrics not applicable

Private infrastructure company (no OSS governance)

Portability(15%)

Some portability options available

SaaS only (no self-host option)

License(10%)

Restrictive licensing or license instability concerns

Proprietary/closed source
SaaS service (license stability not tracked)

Community(10%)

Infrastructure/SaaS service - community metrics not applicable

No GitHub repository (SaaS/infrastructure service)

How missing data affects scores Submit data corrections

Provider

User.com SP. Z O.O

Quick Facts

Jurisdiction: Poland, EU
Ownership: Non-EU Controlled
Deployment: SaaS